Refund policy

We want you to absolutely love your purchase and be 100% satisfied with your shopping experience every time!

If you are unhappy with your order please email us with your order number within 7 working days and we will see how we can help.

If an item is faulty we are happy to replace or refund. Please notify us of any issues within 7 working days and have the item returned within 14 working days. Upon receipt of item an assessment will be carried out and you will be notified of the outcome. Where an item is deemed faulty you will have the option of replacement, exchange, or refund.

If you have chosen the wrong size or simply changed your mind that's ok too! We will happily offer store credit to be used within 6 months provided the following conditions are met:

1. The item/s with original receipt is returned within 14 days of purchase.

2. The item/s is returned in original condition - unused and unworn with all labels and swing  tags intact and in its original packaging.

It is really important that these conditions are met - all exchanges will be authorised at our absolute discretion. 

Please note that certain products including gift cards, sale items and  hampers CANNOT be exchanged so please choose carefully!

Store credit for change of mind purchases is valid for 6 months. Please keep your voucher code somewhere safe & secure as lost, stolen, damaged or expired vouchers cannot be replaced.

Returns are sent back at the customers expense. Please send your item(s) to Little Soldiers, PO BOX 115, Taylors Lakes, 3038 VIC.

We strongly recommend you choose a service with tracking as we cannot guarantee your delivery will be received nor are we responsible for any missing parcels.