Once you click 'confirm' your order begins to process and you cannot make any further changes. We are not able to combine orders or change sizes. If you are unhappy with your order once it arrives you may exchange it for another product or store credit (valid for 6 months).
Standard shipping is usually delivered within 5-7 working days but may take longer depending on your location. Please allow up to 10 business days for your order to arrive.
Please contact us immediately - if we haven't yet shipped your order we may be able to amend the delivery address.
We have such a large array of products that we are unable to put everything online! Please email us at firstname.lastname@example.org and we will see if we can find it for you.
We accept Visa, Mastercard, Amex & Apple Pay
Just the one beautiful bricks & mortar store at 16 Puckle Street, Moonee Ponds, Melbourne
This will depend on the specific product you are looking for. Please send an email enquiry to email@example.com, include the product details and size (if relevant) and we will get back to you with an answer ASAP.
Yes! We offer complimentary gift wrapping for most of our products, excluding heavy/bulky items. If you would like your order gift wrapped please place a request in the notes section or email us!
Due to us sourcing our products from many different suppliers, our sizes may vary slightly as each brand is different. The sizing is to be used as a guide only and may differ depending on the size or weight of your baby for their age. We always recommend ordering a slightly larger size for growth, particularly if your baby is larger for their age.
For example A size 0-6 Months in one brand may be a larger fit than another brand and so on with other sizes. Please contact us at firstname.lastname@example.org for any assistance on sizing.
We aim to provide a size chart, material and size fit on each product description.
If you would like a size chart for any particular product that may not have one present, please contact our customer service team at email@example.com and they will be able to provide you with one prior to you purchasing.
Please feel free to email us at firstname.lastname@example.org
If you are unsure of a garments care, always ‘cold hand wash’ to avoid any damage in the garment's fabric. If your garment is damaged because it was washed incorrectly we are unable to accept this back as a return.
If you damage a garment after wearing it e.g a button falls off or the zip breaks because of ‘wear and tear‘ we cannot accept these garments back for a return or exchange.
For assistance or enquiries please email email@example.com and we will do our very best to help